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🤖 AI Park Assistant
Front Desk
📋 Bookings 0
📝 Worker Invoices
👥 Guest List
💲 Expenses
Tenants
🏠 Long-Term Hub
⚡ Meter Reads
⚡ Electric Billing
Short-Term Settings
Financials
📊 Profit & Loss
Settings & Account
👤 My Profile
👥 Users & Access
🔔 Notifications
📄 Park Settings
⚙ Features
➕ Onboard Tenant
🚪 Log Out

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If you need access, please contact your park owner or manager.

Onboard a Tenant

Add an existing resident or a future long-term arrival — no portal, no e-sign.

Current tenant
Already living here. Goes in active, billed forward from a date this year.
Future long-term arrival
Signed, not moved in yet. Short-term guests → use Walk-in.

Tenant

Who’s on the lease and how we reach them.

Lease & billing start

Month-to-month long-term is exempt. We start the books this year, not way back.

Real move-in if it’s this year (Feb, Mar…). Long-tenured residents: use Jan 1, 2026 — we don’t backfill prior years.
Cron bills forward from here — no double-billing.
Leave blank for an ongoing/indefinite stay. A date sets a firm departure.
Existing tenants signed on paper. The lease-on-file upload is coming in a follow-up — for now, record the tenancy and keep the paper lease as you do today.

Financial terms

Their real negotiated amounts — these override park defaults.

Has pets
Adds a pet deposit field.

Meter baseline

One reading now, from the handwritten record — their starting line.

Baseline entered now→Next scan = first bill
Goes in as the baseline (first read). The next due reading is the second read and calculates the first system bill — no phantom double-read.

Setup

Background on file / passed
Existing tenant — already cleared.
SMS opt-in
Optional. Email rent & electric notices on regardless.

What this will create

• A full billable tenancy ACTIVE
• Tax: non-transient — exempt (0% TPT)
• Rent $400/mo, deposit $100 held, electric $0.12630/kWh
• Meter baseline set; next reading bills the first cycle
• Email rent + electric notices on; SMS off
✓
Tenant added

Bookings

All reservations — filter, search, check in, cancel

Arriving Today
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prep for check-in
Departing Today
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prep for check-out
On Site Now
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of 37 spaces
Pending Review
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awaiting action

All Reservations

Click row for details

SpaceGuestEmailPhone Check-inCheck-outNights RateTotalStatusSourceActions
Loading bookings...

Long-Term Tenants

Active month-to-month and seasonal residents. Click row for full detail.

SpaceTenantMove-inDays at ParkMonthly RentStatus
Loading long-term tenants...

Walk-in Booking

Manual entry for cash or offline guests

🤖 AI Park Manager

Ask anything about your park — bookings, revenue, guests, or how to use the dashboard

Quick Reports

One click — instant answer

💬 Ask Anything

Questions about your bookings, revenue, guests, or how to use any feature

Examples: “Which space made the most money this year?”  ·  “How do I block a guest?”  ·  “What’s my busiest month?”  ·  “Who checks in this week?”
Press Enter to send  ·  Shift+Enter for new line

Pricing

Set your base rates and automatic adjustments

Base Rates

per night

per 7+ nights

per 30+ nights

Smart Pricing Rules

Automatic rate adjustments — set once, earn more

INACTIVE

📅 Weekend Premium

Charge more on Friday and Saturday nights

1.25 = 25% more than base rate

1.25 = 25% more than base rate

🌟 Holiday Surge

Auto-raise rates on peak RV travel holidays

1.5 = 50% more than base rate

Applies automatically to:
🏳 Memorial Day weekend 🎉 4th of July week 🏠 Labor Day weekend 🍗 Thanksgiving week 🎄 Christmas week 🌸 Spring Break (Mar-Apr)

📈 Occupancy-Based Pricing

Rates automatically rise when the park fills up

% occupancy that triggers the increase

% above base rate when triggered

💵 Rate Preview

What guests will pay based on your current settings

Guest List

All guests who have booked

All Guests

GuestEmailBookingsTotal SpentLast StayActions
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🚫 Guest Blacklist

Blocked guests cannot complete bookings

No blocked guests

🏭 Returning Guest Discount

Auto-recognize returning guests and offer a loyalty discount

🔔 Waitlist Coming Soon

Auto-notify guests when a booked space opens up

Coming soon — guests will be able to join a waitlist for fully booked spaces.

Features

Everything included in your RollinHost plan

🎉 Founding Park — You're Locked In
You're founding park #1 of our first 10. Your first 4 months are completely free, then your $99/month rate is locked in forever. Every feature on this page is included free forever.
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days left

✓ Active Features

Everything below is live and working at your park right now

📝

Walk-in Booking

Create reservations manually for cash guests, phone-ins, or anyone who shows up at the gate. Logs instantly to your bookings list with full guest info and dates.

✓ Included
Active
📋

Guest Screening & Form Builder

Build a custom application form guests complete before booking. Choose to approve everyone automatically, screen against your rules, or review each application manually before payment.

✓ Included
Active
📈

Smart Pricing

Automatically adjust your rates for weekends, holidays, and high-occupancy periods. Set your multipliers once and the system handles it — guests see the right price at booking, every time.

✓ Included
Active
🚫

Guest Blacklist

Block guests by email address. Blacklisted guests cannot complete a booking at your park — the system stops them at payment. Manage your list anytime from the Guest page.

✓ Included
Active
🏭

Returning Guest Discount

The system automatically recognizes guests who have stayed before and applies your loyalty discount at booking. Set your own percentage — they feel valued, you earn repeat business.

✓ Included
Active
🤖

AI Revenue Report

Generate a plain-English analysis of your last 90 days — occupancy trends, top-earning spaces, revenue by rate type, and a tax-ready revenue summary you can hand straight to your accountant.

✓ Included
Active
⭐

Review Request Email

Every time a guest checks out, the system automatically sends them a friendly email asking for a Google review. No action required — it fires on its own, every single time.

✓ Included
Active
👤

Multi-User Access

Add up to 2 additional users — co-owners, managers, or staff. Each gets their own login. Manage access from the Users & Access page.

✓ Included
Active
📲

SMS Booking Alerts

The moment a new booking is made, you get an instant text with the space number, guest name, dates, and total. Set who receives them on the Notifications page.

✓ Included
Active
📱

Pre-Arrival SMS

24 hours before a guest's check-in, the system auto-texts them with your park's phone and email so they can reach you with questions or issues. No action required — it fires on its own.

✓ Included
Active
📊

Tax Transparency & CPA Sign-Off

Your P&L shows revenue with tax extracted on every booking — pre-tax totals, tax owed by jurisdiction, and which long-term rent qualifies as exempt. When your CPA reviews the rates, mark them verified so your records carry that sign-off forward.

✓ Included
Active
📄

Long-Term Tenant Invoicing

Monthly rent invoices generate automatically for your long-term tenants on the billing day you set. The system emails them, tracks payment status, and sends late notices. Create manual invoices anytime you need them.

✓ Included
Active
🛠

Worker Invoicing

Workers submit their hours and expense receipts straight to you for review. Approve each line item, and the system tracks what's been paid. Workers see only their own invoices; you see everything across your park.

✓ Included
Active
🚫

Booking Cancellations & Refunds

Cancel any booking from the dashboard with a built-in safety check that requires you to type the guest's last name to confirm. Within the 72-hour window, Stripe refunds process automatically. Guests also get a self-cancel link in their confirmation email.

✓ Included
Active
🔔

Notification Preferences

Each person on your team chooses which alerts they receive. The owner can opt in to every event; a manager can take only the booking SMS; a worker can get nothing but ticket alerts. Per-user, per-event — set once and the system honors it.

✓ Included
Active
🏡

Long-Term Tenant Management

Track applications, active tenants, and lease structures (monthly renewal, single block, weekly, or open-ended) all in one place. The tenant detail screen shows billing, payments, lease type, and move-in date together. Approved applicants flow straight into active tenants when you move them in.

✓ Included
Active
⚡

Electric Meter Readings — Snap & Auto-Read

Record long-term tenant electric meter readings from your phone. Pick the meter style (analog, digital, or smart), take a photo, and AI reads the kWh and auto-fills the reading for you. Or type it in manually. The system tracks the previous reading and calculates usage and charges automatically. If you pick the wrong meter style, AI catches the mismatch and corrects itself.

✓ Included
Active

🕒 Coming Soon — Included Free

These features are in development and will be added to your plan at no extra charge

🔔

Waitlist

When a space is fully booked, guests can join a waitlist. If a cancellation opens up, the next guest on the list is automatically notified and given a window to book.

🕒 Coming Soon — Included Free
🏠

Multi-Park Master Dashboard

Manage multiple parks under one login. Switch between properties, view combined revenue, and run reports across all locations from a single screen.

🕒 Coming Soon

Guest Form Builder

Customize what guests must answer before booking

Screening Mode

How applications are handled

✓ Approve All
Form is informational only — everyone who submits is approved automatically.
⚡ Auto-Screen
Guests who don't meet your rules are declined instantly before payment.
👥 Manual Review
Every application goes to your review queue. You approve or deny each one.

Form Fields

Toggle the fields guests must complete

RV Length
Guest enters their rig's length in feet
RV Year
Guest enters the model year of their RV
RV Make & Model
Text field — for your records only, no auto-screening
Pets
Guest selects number of pets
Number of Adults
Guest enters adult occupancy count
Number of Children
Guest enters number of children
Number of Slide-outs
Guest enters how many slides their rig has
Custom Question
Ask anything — guest answers as free text

👁 Guest Preview

What your guests will see when they apply

Guest Application
Enable fields above to see them here

My Profile

Your personal info, password, and how you get paid

👤 Personal Info

Your name, email, and phone — used for notifications and contact

🎯 Your Role

What you can do on this dashboard

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🔒 Change Password

Update the password you use to sign in

Changing your password will sign you out on any other devices.

💰 Payout Method

How you'd like to be paid for invoiced work

This is how you prefer to receive payment. The system will note your preference on invoices — actual payment still happens through your chosen channel (e.g., Venmo, mailed check).

Users & Access

Invite team members and manage what they can do

👥 Your Team

Everyone with access to this park's dashboard

Name & Email Role Status Last Login
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🏠 Long-Term

Manage long-term applications, active tenants, and your park's long-term configuration.

🏠 Tenants

Everything in one place. Click any card to see details and take the next step.

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📝 Long-Term Applications

Review pending applications. Approve to move forward with lease signing, deny with optional reason.

Loading applications...

🏠 Active Tenants

Long-term tenants currently or soon under lease. Day count and tax bracket update automatically based on Arizona jurisdiction rules.

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⚙ Long-Term Settings

Configure your park's long-term lease product. Values here flow into the lease, invoicing, and the AI Park Manager.

📝 Long-Term Application Form

Configure what your public long-term application form asks.

Screening Mode
Approve All
All applications auto-approved. For parks that don't screen.
Auto-Screen SOON
Background check via partner. Auto-approves passing applicants.
Manual Review
You review each application. Default for most parks.
Form Fields
✅ First name, last name, email, and phone are always required.
Current Address
Where the applicant lives now
Driver's License Number
Most parks require this for the lease
Driver's License State
2-letter state code
Co-Applicant
A second person who'll share the unit and sign the lease
Additional Occupants
Anyone else living in the RV (children, family)
Site Preference
Pull-through vs back-in — helps you assign the right space
Requested Start Date
When they'd like to move in
RV Details
Make, model, year, length, license plate
RV Slide-outs
Number of slides — affects space width fit
Pets
Pet count, type, breed, name
Vehicle Count
Number of vehicles — for parking and any extra fees
Boat Storage
Whether they need a boat parking spot
ID Photo Upload
Front and back of driver's license — stored securely in R2
Background Check Consent
Required checkbox — "I authorize a background check"

📂 Documents

Park documents that appear during applications, lease signing, and short-term booking. Replace anytime — old versions stay in history for legal traceability of any tenant who signed on them.

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🏢 Park Identity

Used on lease documents, invoices, and notices

Drives all legal rules. Contact support to change.

⚡ Electric & Utilities

Submetered electric rate charged to long-term tenants

Legacy fallback only. Compliant billing rates are set on the Electric Billing page.
Leave 0 if water is included in rent
Day of month meters are read. Sets billing periods & reminder timing.
⚡ Compliant electric billing rates are now managed on the Electric Billing page. The legal baseline (energy rate, service charge, riders & taxes) and the per-cycle Fuel/REST adjustments live together there — so electric rates are never mistaken for set-and-forget.

🏷 Standard Pricing

Default monthly rent & security deposit — auto-fills new tenant applications and the lease

These are your park's standard amounts. New long-term tenancies start from these values, and you can still adjust rent or deposit per-tenant in their profile when needed.
The default rent applied to a new tenant
The default deposit collected at move-in
Pre-selects this option on new tenancies. You can still choose a different structure per tenant.

💵 Standard Fees

From your lease — adjust if any have changed

Charged each time a formal notice is issued
Heads up: For tenants who have stayed 180+ days, Arizona's RV Act caps daily late fees at $5/day. The system enforces this automatically — even if you set Late Fee Daily higher, long-term tenants are charged the cap.

💳 Payment Options

What payment paths the tenant sees on the lease signing page

Controls what payment paths the tenant sees when they sign their lease. Tenant's choice shows both options. Pay in full requires the full move-in package up front. Deposit only means deposit at signing, rent due move-in day.
How the first billing period is calculated. Prorate charges days from move-in to your billing anchor day. Full month charges a full period from move-in and bills monthly on that day. Prorate + first full month charges the prorated days plus the next full month together at move-in — but only when the tenant moves in within the window below. Avoids billing a tiny stub then a full month days later.
How a tenant's final month is billed when they leave. Full final month charges the whole month no matter which day they actually go. Prorate to move-out date charges only through their move-out date — but only when that date is already on file at the time the month bills (a move-out date on file counts as their notice). If no date is on file, the final month is charged in full either way. In both modes the space stays blocked from new bookings through the end of that month, so the same days are never billed twice. Note: this is the park-wide default. Individual tenants can be set differently in their move-out details.
When checked, the tenant can also choose to pay everything in cash on the move-in date — no electronic payment required. When unchecked, the tenant must pay deposit electronically at signing. Some park owners require this to lock in commitment; others allow it to accommodate cash-only renters.
How this flows: When you send a lease for signature, the tenant sees these options on the signing page. Their choice determines what payment request the system automatically creates — you'll see the result in the tenant's Payments section.

🔔 Notice Delivery

How eviction and lease violation notices are served to long-term tenants

Determines what proof of delivery the system tracks

📍 Park Coordinates

Used for NOAA weather alerts and mapping

Saves everything on this page

🧾 Tenant Invoices

Monthly rent and utility billing for long-term tenants. Tax-inclusive pricing.

Due within
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Expenses

Track operating expenses, vendor payments, and worker reimbursements

This Month
$0
0 expenses
This Quarter
$0
0 expenses
This Year
$0
0 expenses
Pending Reimbursement
$0
0 owed

Filter

All Expenses

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Date Category Vendor Description Amount Paid By Status
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Worker Invoices

Submit batched line items for reimbursement. Track status from draft through paid.

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⚡ Meter Readings

Record electric meter readings by space. Photo + AI scan or manual entry.

Record Reading

Pick a space, then scan or enter the reading

Reading Worklists

Open a tenant to view history and take their reading

New tenants need a baseline reading on their move-in day.
Coming up (next 30 days)

Settings

Park configuration

Park Info

Note: The phone and email below are the primary park contact. They appear in guest emails (pre-arrival, check-in day) so guests can reach you during their stay. Update them here anytime — the next email reflects the change automatically.

🕔 Auto Check-in / Check-out

Default check-in and check-out times for all bookings

Used by all booking confirmations and arrival messages · saved automatically

📱 SMS Recipients for Tickets

Who gets texted when a maintenance ticket is submitted

Comma-separated. Each number listed will receive a text every time a ticket is submitted.

Support

📞 626-ROLLIN1 (626-765-5461)

✉ support@rollinhost.com

Powered by Roll In Host LLC · rollinhost.com

Notifications

Choose how and when you receive alerts from your park

🔒
Guest and tenant confirmations are always sent. Guests consent to these when they book; tenants consent when they sign a lease. The toggles below control your alerts as park staff.

👤 Owner / Manager Alerts

Notifications for the people who run the park

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🛠 Worker Alerts

Notifications for workers (maintenance, host, etc.) — activates when worker accounts ship

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Toggles save automatically.

⚡ Electric Billing

Glance at your baseline, enter this month's adjustments from the SSVEC bill, then review and send each tenant's bill.

Arizona law (A.R.S. § 33-2107(B), submetering): For submetered electric, the park may charge no more than the serving utility's prevailing single-family residential rate, plus the provider's own pass-through fees and taxes. No administrative fee, no markup, no other charges. (An administrative fee is allowed only under the separate ratio utility billing method in subsection (C) — not for submetered billing, which is what this park uses.) For Cochise County the provider is SSVEC (residential energy $0.126300/kWh per the 2026 Schedule R tariff). Verify against a real bill and document the source. Service-charge note: how SSVEC's monthly residential service charge should be applied across spaces is an open question — worth confirming with your attorney. Read the statute. Need the step-by-step? Expand Rate Setup below.

⚙️ Rate Setup — Baseline

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▸ Edit

This Cycle’s Adjustments

Enter these from this month’s SSVEC bill. They apply to every tenant this cycle.

Most months only Fuel and REST change. Either can be a credit — enter a negative. SSVEC is currently returning money via REST, so REST is typically negative right now (e.g. -0.01). Tax is usually 0 unless your bill shows a separate tax-adjustment line. Leave anything at 0 to pass through nothing.
charge (+) or credit (−)
currently a credit, e.g. −0.01
usually 0

Tenants to Bill This Cycle

Each tenant’s bill is their usage run through the rates above. Review before sending — a wrong reading shows up here as an odd usage number.

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✅ Always verify each amount against your SSVEC bill before sending. Sending creates a payable invoice in that tenant’s portal. Use Send all once the cycle’s Fuel/REST are entered and the numbers look right.

📊 Profit & Loss

Income, expenses, and net profit for any period

Period
💵 Cash basis ⓘ
Total Income
$0
—
Total Expenses
$0
deductible operating
Net Operating Income
$0
before big purchases · tax not yet deducted
Cash Margin
—
net / income

Profit & Loss

Tap any line to see the records that built the total

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Booking